IT (ZOOM connection or Tech issues related to the RC):

Dedicated IT RC Help Line:

For Zoom or tech issues related to the RC, call the dedicated IT RC Help Line at 626-529-8409. 

This line will be available all hours and days the RC is running and is ONLY for RC-related issues.

Regular IT Help Desk Line (Non-RC issues):

Don't call the dedicated IT RC Help Line for non-RC issues. 

Instead, call the regular IT Help Desk at 1-800-747-8367 or 312-467-8600.​​